Accurater Laser Inc

Return Policy?

 
At Accurate Laser in www.theslot.com, or acratcc.com we realize that all sales may not be final. If a customer makes a purchase and wishes to return the product, he/she has 30 days to do so. We must be notified of the return within the first 30 days of the product leaving our warehouse. There are some guidelines to follow when deciding to return a product.

a. Closeout items are unable to be returned.

b. If a product has been used, even if it was only one time, it cannot be returned.

c. If a customer receives defective merchandise, he/she can only exchange it for a similar product of equal or lesser value.

d. If a product is returned and there is no exchange, a 20% restocking fee will be charged.


 

e. If a product arrives damaged, we must be notified immediately. Once we are notified, a claim will be placed with UPS or shipper in question. Once the claim has been resolved, the product will need to be sent back and the replacement will be sent out. This will be returned and packages as the customer has received it. All orders must be inspected BEFORE accepting the shipment. If you sign for a shipment without inspecting it thoroughly and it is damaged, Accurater Laser Inc. will not be responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. This policy protects both the customer and Accurater Laser Inc.  There are no exceptions to this policy. In the rare event that the wrong product is shipped, it will need to be sent back to us. If this is the case, Accurater Laser Inc, must be notified immediately. The customer will need to pay for the return shipping but will be reimbursed up to the amount originally paid once the product has been received. We recommend returning the product with a carrier that offers a tracking number. We are not responsible for returns that do not arrive to the warehouse. Costs will only be reimbursed if the customer is exchanging it for another product. If there is no exchange, then there will be no refund of return shipping.

Please allow up to 2 weeks for returns to be processed. Contact Accurate Laser Inc., with any questions you may have. Accurate Laser Inc. reserves the right to change this policy at any time